Q.
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I do not have a paypal account. Can I pay directly to you?
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A.
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Yes, I do accept money orders and will accept personal checks however, I do have the option to
hold the items until the check has cleared the bank. Paypal also has the option to pay without
opening an account and I can send you a paypal invoice to make that easier if you like. I can now
take credit cards by phone.
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Q.
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What if I see something I really like but I want part of it made with a different fabric. Is that
possible?
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A.
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Yes, tell me exactly what you want changed and how you want it changed and I will be glad to
do it for you.
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Q.
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I don't see my dog breed anywhere on your website. Do you make your clothing and harnesses
for dog breeds not on your website?
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A.
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Yes, I make my dog clothes for any dog breed. Since I make them according to your dogs
measurements I can make them for any dog breed.
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Q.
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I see you specialize in small dogs. I have a larger dog. Would you be able to make something to
fit?
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A.
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Yes, again I make all my dog clothes special order to your dogs measurements so all I need is the
measurements and I can make whatever you want. Although prices are slightly higher due to
having to use more materials for larger dogs.
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Q.
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How long does it normally take you to custom make and ship your dog harnesses?
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A.
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I normally get orders made and shipped within a few weeks. However, it can vary according to
how many orders I have received at the time.
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Q.
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I see something I want but I have an event I will need it for. Is there anyway you can get my order
made and sent to me right away?
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A.
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Yes, if you will let me know that you have an event and need the clothes right away I will do my
best to have them made and at your door before your event. I can't always guarantee it but so far I
have been able to have them done before any events. I can also ship over night to get them to you
faster.
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Q.
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What if I order something and it doesn't fit just right?
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A.
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If I don't make the harnesses exactly to the measurements you sent me I will remake them at my
expense and ship them to you at my expense also. If you sent the wrong measurements I will do
everything I can to adjust the clothing to make them fit right and all I ask is whatever it cost me in
supplies to redo the clothing and shipping it back to you.
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Q.
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Do you ship outside the US
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A.
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Yes, I will ship where ever the mail will go. If you will send me your address I will even look
up how much shipping to you would be approximately.
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